Privacy Policy

EC Sharks ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use ecsharks.com, how we use it, and the choices you have. By using this website you agree to this policy.

Information we collect

• Information you give us — when you contact us via our form, WhatsApp, email or phone, we receive the details you provide (such as your name, email, phone number, company and message).
• Usage data — like most websites, we automatically collect standard analytics data such as pages viewed, device and browser type, approximate location and referring source.
• Cookies & similar technologies — used to run the site, remember your language preference, and measure traffic.

How we use your information

• To respond to your enquiries and provide the services you request.
• To operate, maintain and improve our website and offerings.
• To understand how visitors use the site (analytics).
• To communicate with you about your enquiry or, where permitted, relevant updates.

Analytics & cookies

We use Google Analytics (GA4) to understand site usage. Google may set cookies and process data in accordance with its own privacy policy. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out tools. Declining non-essential cookies will not prevent you from using the site.

WhatsApp & messaging

Our contact form and buttons can open WhatsApp to send us a message. When you message us on WhatsApp, that communication is also subject to WhatsApp's own privacy policy.

Sharing your information

We do not sell your personal information. We may share it only with trusted service providers who help us operate the site and serve you (for example, analytics and hosting providers), and where required by law.

Data retention

We keep the information you provide for as long as needed to respond to your enquiry and for legitimate business or legal purposes, after which it is deleted or anonymised.

Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, contact us at contact@ecsharks.com.

International operations

EC Sharks operates from Jeddah (Saudi Arabia), Lahore (Pakistan) and Texas (USA), and serves clients worldwide. Your information may be processed in these locations.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest revision.

Contact us

Questions about this policy? Email contact@ecsharks.com, message us on WhatsApp (+1 307 227 5329), or use our contact page.